About these terms
These terms of use explain how you may use this website, operated by Trust Cleaning Group Limited (company no. 17362641), whose registered office is 121 Heathcott Road, Leicester, LE2 6LS. By using the site you accept these terms.
These terms cover use of the website only. They are not the contract for a cleaning visit. If we quote for and you book a clean, that work is covered by the quote and booking terms we give you before the booking is confirmed.
Who we are
You can contact us at info@trustcleaninggroup.com or 0333 054 0884. We serve homes and businesses across Leicestershire & the East Midlands.
Using this website
You may use this site to find out about our services, request a quote, or apply for a job. You agree to:
- Use the site only for lawful purposes
- Provide information that is accurate and not misleading when you submit a form
- Keep any account details or preview access codes confidential, if we give you any
You agree not to:
- Misuse the site, including by sending spam or trying to gain unauthorised access to it or our systems
- Introduce viruses, malware or other harmful material
- Copy, scrape or reuse the site’s content for commercial purposes without our permission
- Impersonate another person or misrepresent your connection with us
We may suspend or block access if we reasonably believe these terms have been broken.
Quotes and information on this site
We work to keep the information on this website accurate and up to date, but it is general information only. Service descriptions show what is typically included. The exact scope of a clean and its price are confirmed in your quote.
Submitting a quote request does not create a contract and does not commit you — or us — to a booking. A booking is only confirmed once we have both agreed the details in writing (including by email).
Availability, coverage and response times can vary. Putting your postcode on the form lets us confirm whether we can take the job.
Job applications
Sending a CV through this site is an expression of interest. It is not an offer of work. We will only use application details as explained in our privacy policy.
Your content
If you send us information through a form, email or phone call, you are responsible for that content. You confirm you have the right to send it to us (for example, that a CV is yours to share).
Intellectual property
The content of this website, including text, photographs, graphics and our logo, belongs to Trust Cleaning Group Limited or our licensors. You may view and print it for your own personal use. You may not copy, modify or reuse it for commercial purposes without our written permission.
Links to other websites
Where this site links to other websites (for example social media or the ICO), those links are for your convenience. We are not responsible for their content, availability or privacy practices.
Our liability
We do not guarantee that the website will always be available, uninterrupted or free from errors or harmful material. To the extent permitted by law, we are not liable for loss arising from your use of, or inability to use, the website.
Nothing in these terms limits or excludes liability that cannot be limited under English law, including for death or personal injury caused by our negligence, or for fraud.
Privacy and cookies
How we handle personal information is explained in our privacy policy. How we use cookies and similar storage is explained in our cookie policy.
Changes
We may update these terms from time to time. The latest version will always be on this page, with the date at the top. If you continue to use the site after a change, you accept the updated terms.
Governing law
These terms are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that if you are a consumer living in Scotland or Northern Ireland you may also bring a claim in your home courts.
Contact us
Questions about these terms? Email info@trustcleaninggroup.com or call 0333 054 0884.