Trust Cleaning Group Limited

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We’re putting the finishing touches to our new website. In the meantime, we’re still cleaning homes and businesses across Leicestershire & the East Midlands. Get in touch for a free, no-obligation quote.

We’re hiring. Apply on our careers page

Serving homes & businesses across Leicestershire & the East Midlands

Trust Cleaning Group Limited

Cleaning FAQs

Straight answers about where we clean, what’s included, how quoting works and what happens on the day. If yours isn’t here, call or email and we’ll help.

Areas & coverage

What areas do you cover?

We provide professional cleaning across Leicestershire and the East Midlands, including Leicester, Loughborough, Hinckley, Coalville, Melton Mowbray, Market Harborough, Lutterworth, Oadby, Wigston, Blaby, Syston and Ashby-de-la-Zouch. If you are in a nearby village or another East Midlands postcode, get in touch and we will confirm.

Do you cover villages near those towns?

Usually yes. Each town page lists nearby places we often cover. The reliable way to check is to put your postcode on the quote form — if we can take the job, we will quote; if we cannot, we will say so.

Our services

Do you provide one-off and regular cleaning?

Yes. We offer both one-off and regular cleaning. Whether you need a single deep clean, a spring clean or an end-of-tenancy clean, or ongoing weekly, fortnightly or monthly cleaning, we can arrange a service around your requirements.

Can you clean rental properties between tenants?

Yes. We provide rental and end-of-tenancy cleaning to help landlords, letting agents and tenants prepare properties for their next occupants. Depending on the service selected, this can include kitchens, bathrooms, floors, surfaces, cupboards, appliances and other areas of the property. Oven, fridge and carpet cleaning can be added if you need them for checkout.

Do you offer commercial cleaning?

Yes. We clean businesses and workplaces of all kinds. Depending on your requirements, this can include offices, retail premises, communal areas, kitchens, washrooms, floors and other commercial spaces. We can arrange regular cleaning schedules or one-off services, including around your opening hours.

Can services be tailored to my property?

Absolutely. Every property is different, so we tailor our cleaning to its size, condition and specific requirements. Tell us which areas need the most attention and we will create a service that fits your needs and budget. There are no one-size-fits-all packages.

Do you provide carpet and upholstery cleaning?

Yes. Carpet and upholstery cleaning is part of our specialist services. It helps remove built-up dirt, stains, marks and unpleasant odours from carpets, sofas, chairs and other suitable upholstered surfaces. Let us know the type of material so we can recommend the right approach. You can book it on its own or add it to another clean.

What is the difference between a regular clean and a deep clean?

A regular clean keeps on top of kitchens, bathrooms, floors and surfaces on a weekly, fortnightly or monthly rhythm. A deep clean is a slower, more detailed job that reaches build-up in corners, edges, grout, skirting and the places everyday cleaning misses. If you are starting a regular service after a gap, a deep clean is often the right first visit.

What is included in an end-of-tenancy clean?

End-of-tenancy cleaning is a thorough move-out clean, including kitchens (with inside cupboards and drawers), bathrooms, floors, surfaces and the rest of the property so it is ready for inspection. Oven interiors, fridge interiors and carpets are available as add-ons if your inventory requires them.

Do you clean Airbnb and short-let properties?

Yes. We offer turnaround cleans between guests, including the clean itself plus laundry, fresh bedding, replacement towels and restocked toiletries if you want those included. Tell us your typical changeover window when you quote.

Do you clean warehouses and industrial sites?

Yes. We clean warehouse and factory floors, storage and racking areas, high-level dust, machinery areas and spill clean-up, carried out by a COSHH-trained team. These jobs are quoted individually because sites vary so much in size and access.

Quotes & booking

Why are some services priced separately?

Add-ons such as oven interiors, inside fridges, heavy mould removal or carpet cleaning take significantly longer than our regular or deep clean services, so we price them separately. That way you only pay for what you actually need.

How can I request a quote?

Fill in the quote form with details about your property, the type of cleaning you need, its size and any areas you would like us to focus on. We will review your requirements and get back to you with a tailored quote. You can also call or email us and we will talk it through.

Is the quote free, and am I committed?

The quote is free and no-obligation. Submitting the form does not book a clean. A booking is only confirmed once we have both agreed the details and the date.

On the day

Do you use eco-friendly products?

Yes, we can use eco-friendly and environmentally conscious cleaning products. We aim to use effective cleaning solutions while being mindful of the environment, your property and the people who live or work there. If you have specific product preferences or sensitivities, let us know when you request your quote.

Do I need to be at home?

Not necessarily. We will agree access when we confirm the booking — you can be in, or we can use a key, lockbox or other arrangement you are comfortable with. Please mention pets, alarms and parking on the form.

How long does a clean take?

It depends on the size of the property, the type of clean and how much build-up there is. We will give you a realistic idea with your quote rather than a one-size-fits-all time slot.

Do you bring products and equipment?

Yes. We bring what we need for the job. If you would like eco-friendly products, or you have a product you prefer us to use because of allergies or sensitivities, tell us when you request the quote.

Are you hiring?

We are often looking for reliable cleaners across Leicestershire and the East Midlands. You can apply on our careers page with your CV, or email us if you would rather send it that way.

Free, no-obligation quote

Still not sure? Ask us on the quote form

Tell us about your property and anything you want to check. We’ll come back with a clear answer and a tailored quote.

  • Tailored to your property
  • Clear quotes, no hidden extras
  • Eco-friendly products on request
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